The landscape for public sector enterprise resource planning (ERP) system deployments is changing dramatically. Governments are moving away aggressively from highly customized, on-premises solutions toward shared platforms and cloud-enabled managed services. In response, ERP solution providers must offer unprecedented flexibility to meet varying government needs for customization, control and cost containment. Solution providers must also ensure that ERP software, implementation and ongoing operations are tightly integrated to maximize efficiency and accountability.
This paper describes the evolving market for public sector ERP deployment models and advocates the need for a flexible ecosystem, named Agile Cloud-Enabled Services (ACES), to serve the diverse requirements of governments of all sizes. We can all use a few more aces in our hand.