Costs and, more specifically, the promise of cost savings, are key drivers in the decision to migrate to Cloud Services, and cost was a recurring theme throughout this research project. However, encouragingly, the flexibility of the delivery model and the need to facilitate innovation are delivering benefits that are more likely to drive initial and subsequent adoptions. This points to a shift in mind set away from seeing the IT department solely as a cost centre to deliver applications and devices, to something that can enable agility and business transformation.
Looking to the year ahead, the public sector’s engagement with Cloud Services looks set to increase significantly; 74% of those organisations using Cloud Services expect to migrate more of their estates over the next 12 months and 9% of non-Cloud users expect to make their first moves to the delivery model. This growth will be helped in no small part by the end of support for Windows Server 2003 and Windows Small Business Server 2003 in July of this year; at the time the research was conducted, 60% of public sector respondents were still running the operating systems and now that the support deadline has passed, many will take the opportunity to move to Cloud-based alternatives.
This White Paper sets out to explore the reality of adoption of Cloud Services across the UK public sector and looks into the levels of adoption, the drivers, satisfaction levels with the services being accessed and the concerns that can impede adoption.